Product Return & Cannabis Product FAQ
Your Questions Answered About Product Returns and Cannabis Products
At Three Foot Wellness Dispensary, we are committed to providing the highest level of patient care services to ensure your satisfaction with our medical marijuana products. In this FAQ, we address questions related to product returns and other cannabis product-related inquiries.
Q1: What is your return policy for medical marijuana products?
A: At Three Foot Wellness Dispensary, we prioritize patient satisfaction. If you are unsatisfied with a product, please contact us within seven (7) days of purchase. We will assess the situation on a case-by-case basis and may offer a refund, exchange, or store credit at our discretion. Please note that all returned products must be unopened, unused, and in their original packaging.
Q2: Can I return a medical marijuana product if it has been opened or used?
A: Due to safety and regulatory requirements, we cannot accept returns or exchanges of opened or used medical marijuana products. However, if you have concerns about a product’s quality, please contact us immediately to discuss the issue, and we will work with you to find a satisfactory resolution.
Q3: What if I have a reaction to a cannabis product?
A: If you experience any adverse reactions to a cannabis product, discontinue use immediately and consult your healthcare provider. Once you have sought medical advice, please contact us to report the issue, and we will address your concerns and work to find a suitable solution.
Q4: Can I exchange a product for a different strain or form of medical marijuana?
A: Exchanges are considered on a case-by-case basis. If you are unsatisfied with a product and it meets our return policy criteria, we may allow an exchange for a different strain or form of medical marijuana. Please contact us to discuss your situation and possible exchange options.
Q5: How do you ensure the quality of your cannabis products?
A: At Three Foot Wellness Dispensary, we are dedicated to providing our patients with safe and high-quality medical marijuana products. We source our products from reputable suppliers and ensure that all products meet stringent quality and safety standards, including lab testing for potency, purity, and contaminants.
Q6: How do I know which cannabis product is right for me?
A: Our knowledgeable patient care specialists are available to help guide you in selecting the appropriate medical marijuana products based on your specific needs and preferences. During a consultation, we will discuss your medical condition, desired effects, and any concerns you may have to recommend suitable products.
Q7: How should I store my medical marijuana products to maintain their quality?
A: To maintain the quality and potency of your medical marijuana products, store them in a cool, dry, and dark place away from direct sunlight. Keep products in their original packaging or airtight containers to protect them from exposure to air, moisture, and contaminants.
Do you have more questions about product returns or cannabis products at Three Foot Wellness Dispensary? Contact us or visit our dispensary, where our dedicated team is ready to provide you with the information and assistance you need to ensure a positive medical marijuana experience.